Terms of Service

1. Acceptance of Terms

By accessing our website (altitudehikes.in) or booking any trek/tour with Altitude Hikes, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to all users, including trekkers, tourists, and visitors to our website.

2. Our Services

Altitude Hikes provides:

• Guided trekking and hiking expeditions
• Adventure tours and packages
• Transportation and accommodation arrangements
• Camping equipment and gear rental
• Professional trek leaders and local guides
• Permits and documentation assistance

3. Booking and Payment

Booking Confirmation

• Bookings are confirmed upon receipt of the required advance payment
• A booking confirmation email will be sent within 24 hours
• All bookings are subject to availability

Payment Terms

• A minimum advance of 30% is required to confirm booking
• Full payment must be completed 7 days before the trek start date
• Payments can be made via bank transfer, UPI, or online payment gateways
• All prices are in Indian Rupees (INR) unless otherwise stated

Price Inclusions

Unless otherwise specified, our trek prices typically include:

• Accommodation (hotels/guesthouses/camps as per itinerary)
• Meals as mentioned in the itinerary
• Professional trek leader and local guides
• Necessary permits and entry fees
• First aid and safety equipment

4. Cancellation and Refund Policy

Cancellation by Customer

Cancellation by Altitude Hikes

We reserve the right to cancel or modify treks due to:

• Adverse weather conditions
• Natural disasters or unforeseen circumstances
• Government restrictions or advisories
• Minimum group size not being met
• Safety concerns

In such cases, customers will receive a full refund or the option to reschedule.

5. Health and Fitness Requirements

• Participants must be in good physical health suitable for the chosen trek
• Any pre-existing medical conditions must be disclosed at the time of booking
• We reserve the right to refuse participation if fitness levels are inadequate
• Participants are responsible for their own travel and medical insurance
• Pregnant women and individuals with heart conditions should consult a doctor before booking

6. Liability and Assumption of Risk

Trekking and adventure activities involve inherent risks. By booking with us, you acknowledge:

• Adventure activities carry risks of injury, illness, or death
• You voluntarily assume all risks associated with the activities
• Altitude Hikes is not liable for injuries resulting from participant negligence
• We are not responsible for loss or damage to personal belongings
• Our liability is limited to the amount paid for the services

We recommend purchasing comprehensive travel and medical insurance.

7. Code of Conduct

All participants must:

• Follow instructions of trek leaders and guides
• Respect local communities, culture, and customs
• Maintain cleanliness and follow "Leave No Trace" principles
• Not engage in illegal activities or substance abuse
• Behave respectfully towards fellow trekkers and staff
• Not damage flora, fauna, or natural habitats

Violation of the code of conduct may result in removal from the trek without refund.

8. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Altitude Hikes and protected by copyright laws. Unauthorized use, reproduction, or distribution is prohibited.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

10. Changes to Terms

Altitude Hikes reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of modified terms.

11. Contact Information

For questions about these Terms of Service, please contact us: